Category Archives: Outsourcing

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Things To Check Before Selecting Legal Outsourcing Services Provider

Legal Process Outsourcing company

Legal process outsourcing has become extremely important in the modern scenario. Many law firms are opting for legal outsourcing services to minimize their operational costs and optimize their revenue earning potential.

But hiring the right legal support services is not as simple as it seems. Selecting wrong services could lead to complications which can prove to be difficult to handle for a law firm.

The following points should be kept in mind to ensure that the right legal outsourcing services are selected:

Go Through the LPO Provider Profile- After shortlisting the profiles on internet; you should completely go through the information mentioned on the websites of the legal outsourcing services providers to find out whether they will suit your requirement. Generally companies which offer efficient services, have information presented in an eye catching manner on their websites.

Enquire About the Type of Services Provided- The requirements of one law firm can differ from another. Moreover every outsourcing service provider doesn’t offer the same services. So you should clearly ask from the outsourcing company whether they will be able to fulfil your specific requirements.

Ask Them for the Case Studies and Sample Work- In order to ensure that you end up hiring genuine and efficient services, you must ask the outsourcing firms to display the case studies and sample works of their previous clients. If they are able to produce good evidence in this regard then the services can be hired.

Ask Them for Trial- It is difficult to withdraw the services of an outsourcing firm after entering in to a contract. So it is better to look for services which are flexible in nature. You can ask the firm for a free trial for evaluating the quality of their services. The outsourcing firms which are offering the free trial option should be preferred over other firms.

Conduct a Telephonic Interview or Video Conferencing- A personal communication is always a better option. Conducting a telephonic interview or video conference can help in getting a fair idea regarding the proficiency of the staff members. You ask questions regarding the educational background and their previous experience.

Check for Data Security and Confidentiality- For a law firm, data security is of utmost importance. Ability to ensure data security and the measures followed by the firm for this purpose should be carefully scrutinised.

Track Record- By going through the customer reviews of the outsourcing firm, you can get a fair idea regarding their track record of the outsourcing firm. Selecting an outsourcing company with a good track record will be a good option.

Service Culture- Hiring the services of a company with a good customer service would be beneficial. A company which offers regular updates and communicates in a friendly manner should be preferred.

Cost- Last but not the least, the cost of hiring the outsourcing services should be less than the cost of hiring local talent only then the decision of using third party services will be justified.

LSW (Legal Support World) is among the leading legal outsourcing companies in the world. These services are meant for enabling the law firms to concentrate on their core activities, reduce costs and maximize profits. To know more, contact us at info@legalsupportworld.com or call us at +16466882821.

India – A Secure Destination for Legal Outsourcing

legal outsourcing company

India today is an economic powerhouse and has been slowly climbing the rankings of agencies that grade countries on the basis of their financial standing and credibility. But few know that there is another field where India has made its mark and is today considered as the global leaders. This is the outsourcing industry where the country has risen to such high levels that any company or sector wanting to spin off its services to professionals with towering benchmarks of excellence considers India as the first option.

This is regardless of the industry or sector that you might think of. The range of services offered by Indian outsourcing agencies include insurance, accounts and bookkeeping, data entry and IT services and legal processes. The meteoric rise has been partly due to the enhanced levels of output offered, something that is at par with if not better than what would have been done in-house. Most importantly, the cost effective rates prevailing in India makes it a very attractive outsourcing destination.

If  legal outsourcing services have to be considered, India is definitely on top of the pile. But before going into the details, a quick look at why it is beneficial to outsource litigation matters and its allied functions will be in order. The recession and crash of the global economies of the world in the not too distant past flooded law firms with cases but without the financial strength and power to add more highly paid lawyers to their rolls to deal with the incremental. The only way out was to outsource certain activities at affordable rates and this is how LPO (Legal Process Outsourcing) became a force to reckon with.

The legal activities that are normally outsourced include all repetitive and tedious tasks like research, writing and documentation which of course no lawyer can do without while preparing his brief. Given this scenario, why is it that India keeps repeatedly cropping up when the hunt is on for a top global legal outsourcing company. Litigation services being outsourced if placed along with what India has to offer will make the picture very clear

Savings in costs – It is an acknowledged fact that the cost of litigation services in the Western countries especially the USA is very high because the expense of supporting the legal process is more. Lawyers are very well paid and even young apprentices fresh out of college entrusted with research and writing too charge heavily. This increases the overall cost of legal work. If even a part of it is reduced, the savings can be better utilized by the firms to focus on valued clients and offer competitive fees.

Why India – By and large, the salary of LPO lawyers are below the $10,000 a year mark. Add to this low wages and costs which enable Indian outsourcing companies to offer services at one-tenth to one-third of the costs that any midsized Western law firms would charge per hour.

  • Superior quality of work – As discussed before, the bulk of the outsourcing work consists of providing legal support services such as drafting of memoranda, legal research and writing, contract and document review and discovery and patent services. These are generally entrusted to those who are fresh in this profession and have minimal skills and experience as the hourly costs will be low. This has a bearing on the standard of output.

Why India – A legal outsourcing company in India attracts the best, the brightest, and the most talented lawyers who are well conversant with the finer nuances of laws of other countries. This naturally makes their work a cut above the rest, one reason why India is a secure and favorite destination for those desirous of outsourcing legal services.

  • Speed of services offered – Lawyers are perpetually short of time. This is because legal cases do not line up in an orderly queue but run simultaneously in court rooms. Added to this confusion are clients’ queries and preparation of fresh cases. This makes it imperative that research, writing and drafting be completed in the minimum time possible and new cases be readied for trial at the earliest. Outsourcing then is the only answer to this ISSUE.

Why India – The time differential between India and the USA or other Western countries facilitates quick preparation and finalization of background work. Requirements can be uploaded at the end of day in the originating countries. Legal outsourcing services will be processing it during the day in India. When the processed task is uploaded back to the USA it is opening of business hours there. It is similar to making more number of hours work for you in a day.

These are the reasons why more and more law firms and legal departments of blue chip companies have chosen India as a secure destination for outsourcing legal services.

If you need a top legal outsourcing firm in India, get in touch with Legal Support World. Our long years of experience and a pool of talented lawyers have made us leaders in this field today. For more information, write to info@legalsupportworld.com.

Does Outsourcing Litigation Services Impact Law Firms Efficiency

Litigation support services (2)

The concept of outsourcing legal services is not a new phenomenon. It began in the 1950s with the patent process but established a solid footing when law firms around the world realised that this mere act of parcelling out certain fixed activities resulted in manifold increases in efficiencies and profitability. This was hastened by the global financial meltdown that impacted law firms more than any other industry.

The flood of new cases in the recessionary period of the early 2000s caught law firms on the wrong foot. On one hand was the immediate need to cater to this growing segment, on the other there was a call for keeping costs to manageable levels. A solution had to be found that could service this growing need yet keep expenses within limited proportions. That meant not hiring lawyers at high salaries to meet this incremental demand yet stabilizing the quantum of services. The only possibility then was t at rates that would not break the bank leading to the rise of Legal Process Outsourcing (LPO) as an industry to reckon with.

The answer to the question whether outsourcing litigation services impact the efficiency of law firms is a definite YES. There are a number of reasons as to how this happens.

  • Cost effectiveness – This has been discussed in some detail but being one of the most important factors, further analysis is necessary. Any rise in business has to be matched with increased investment in infrastructure. For law firms, it is primarily taking on board highly qualified and trained lawyers to deal with growth in business. However, outsourced agencies deliver the same level of efficiency at much lower rates without compromising on the quality of output. Thus, as an owner of a law firm, you can save substantial sums by outsourcing. This savings can be better utilized for offering services at competitive rates to high value clients and drawing in new business.

  • Focusing on core activities – Like all industries, the legal sector can also be bifurcated between activities that represent core competencies and back office activities. By focusing on core tasks you can ensure better client service while leaving tedious research based work to outsourcing agencies. In every form of legal process this holds true with drafting contracts, writing briefs, research and documentation being common to all. For example transactional lawyers can depend on outsourcing for drafting contracts and research while keeping court appearances in their control.

  • Dedicated Services Offered by Outsourcing Agencies – Law firms have benefited greatly from specialized services offered by outsourcing agencies. Hence by spinning off different processes to specific agencies that are specialists in that line you stand to gain from the best of professional expertise. By multi sourcing and not putting all the eggs in one basket you can take advantage of cutting edge efficiencies. Most importantly, you get all these at vastly reduced costs when compared to the remuneration you would have had to pay for hiring skilled lawyers proficient in different fields.

  • Speed of services – Quick preparation of briefs and documents and meeting deadlines set by courts are crucial components of the legal scenario. When you outsource litigation services to offshore agencies, this is what you can achieve to increase business efficiencies. The time differential between countries is the reason for this. Upload the required work at the end of your day. Outsourced services will work on it during the time you are away. When they send it back it is ready for you first thing in the morning thereby avoiding any time lags. Speedy turnaround of back office activities results in quick disposal of cases and an increased level of client servicing.

  • Creating an optimized database – One of the aspects in any law firm that takes up time and man hours is sifting through mountains of data in the form of legal documents, contracts, presentations and agreements. Further you have to necessarily depend on past paperwork, research and judgments to plan out future work. Thus all data must be at your calling if you have to quickly formulate briefs and prepare cases. Top outsourced agencies will go through all papers processed in your office, distill the relevant portions from them and create an easily accessible and searchable database. Next time you want to base a case on certain previous points of law, all that you have to do is to cull portions from the well structured database and get it ready. This will certainly enhance efficiency of your law firm.

This write-up has taken into account situations where you outsource to offshore agencies. But if you contract agencies within the country, you can even outsource court appearances on your behalf. Many blue chip companies have opted for this route instead of spending huge sums on engaging top of the line lawyers at exorbitant salaries.

Read Also :  Why Outsource Litigation Support Services to India?

If you are looking for an offshore company with impeccable credentials to outsource litigation services, Cogneesol would be the ideal choice. Our experienced lawyers are well conversant with aspects of law prevailing in different countries and offer guaranteed and speedy results. Visit www.legalsupportworld.com to know more.

How Your Company Can Grow With Legal Process Outsourcing?- Infographic

Legal-Process-Outsourcing-Infographic-

Due to globalization, competition level has been raising in legal industry. Everyone wants his/her business to be at top. Everyone tries the ways through which they can reduce their workload and can do more in less time. Outsourcing is one the best way to achieve such goals. Legal process outsourcing is process of outsourcing your legal work to another external organization with the benefits of customized costs and time management. Law firms and lawyers across the world are using this strategy for the ultimate growth of their business.

Have a look at this infographic to know "How Your Company Can Grow With Legal Process Outsourcing?"

Legal process outsourcing

Legal Support Services – The Real Path to Profits for Law Firms

Legal Support Services For Lawyers

The legal sector much like similar service-centric industries have slowly but surely imbibed the value of outsourcing. But unlike others it had not been quick on the take off and the full benefits were only realized with the global economic crash in the mid 2000s. Legal firms, faced with the meltdown found it hard to cope with the rise in litigation cases while keeping costs down to manageable levels. Hiring of legal luminaries was not a solution if highly paid lawyers had to attend to mundane duties that primarily comprised of a supporting role instead of carrying out tasks related to core competencies and offering high value service to fresh business. Thus the real path of business expansion, growth and profitability lay in outsourcing legal support services and today this field is almost as big in size and turnover as the main legal industry.

Before deciding to opt for outsourcing, you have to very sure of what you want out of it. The most important is of course reduction in costs in maintaining support services, both in relation to hiring qualified manpower and investment in infrastructure to run them. The second is being very clear about what you want to outsource that will save time and energy and help you focus on the primary tasks at hand. The core of all legal activities per se can be categorized in two – documentation, preparation and writing of briefs, carrying out research and other similar work on one hand and court appearances on the other. To reach your objective of exponential growth in business, you should opt to outsource comprehensive legal support services.

What then are the services you can outsource and yet ensure that your legal firm runs without a hitch – in fact more efficiently and profitably?

Research and writing – This is standardized work that requires no special discretion or interpretation of law by a top notch lawyer. As research is on laws that are already rigidly laid down, the scope of any discrepancies in research findings are almost eliminated. Thus you will do well to outsource such tedious activities as research for preparation of motions, appellate briefs, legal memoranda, letters and notices as well as structuring motions and pleadings, complaints and background information for trial preparation. Outsourcing research activities will save you a lot of time and costs as these services are available offshore at very affordable costs.

Contract Management – Any law firm has to deal with hundreds of contact and if you have to go through all of them with a fine tooth comb you’ll not have time for anything else. Moreover, managing the database of contracts, negotiating and maintaining the contracts, and ensuring that all clauses are client welfare centric is an onerous responsibility. Professional legal support services have the expertise to carry out these functions effectively not only in the initial stages but during the life cycle of the contract too. Choose an outsourcing company with experience in handling contracts related to various sections of laws – Family Law, Property Law, Employment Law and those related to trusts and estates or securities. You can even look for specialization in outsourcing agencies that match your primary area of activities in law.

Review of Documents – This is another key area that you’ll do well to outsource. It’s a highly manpower intensive work but very important nevertheless. Agencies who have long years of experience in legal outsourcing have expert document review teams who can carry out related activities with great professional skills. This includes coding of documents, preparing deposition summaries, reviewing the document database with definitive point specific issues and finally facilitating putting forth an evidential database.

Read Also :  What to Take Care of When Outsourcing Legal Support Services?

One thread runs common through the different factors given above and that is, each point contributes to cost savings as you don’t have to put in place any infrastructure to take care of them. This will increase your profitability and have a positive impact on client servicing and business growth.