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Paralegal Outsourcing Services

Aspects of Handling Outsourced Paralegal Correctly

Despite hiring permanent staff being the preference for attorneys, there lie certain advantages in looking to acquire paralegal outsourcing services to meet your law firm's requirements of additional staff for cases. It is a practical solution when your law firm's caseload rises. Some attached advantages include curbing costs such as payroll, office space, and benefits. Many leading law firms agree that outsourced or virtual paralegal services are immensely helpful, especially when they're working on a large matter that requires a high number of workforce.

Paralegal outsourcing services can be useful not only for the firm but for the client as well as you get certain benefits such as cost effectiveness, utilization of external talent, shortened turnaround time and flexibility.

One major decision that comes up when looking into outsourcing is that of whether to go for onshore or offshore firms.

Offshore or Onshore?

Both of these choices have their pros and cons, which must be weighed when making your decision. The major factor is the cost effectiveness. For a long time, the trend has been to the offshore choices, such as India, as it used to be extremely cheap compared to onshore outsourcing. However, recent spikes in foreign wage rate coupled with softened domestic labor markets in the U.S. have made onshore outsourcing an equally viable option. In a survey report, Fronterion has stated that domestic outsource companies charge an hourly rate of $25-30 while offshore providers charge an hourly rate of $10-15. According to this trend, offshore may be more consideration when it comes to paralegal support outsourcing.

Most Optimal Modus Operandi When Handling Outsourced Paralegal Providers:

1. Parallel Ethics: One of the important things to keep in mind when weighing different providers is that your firm's ethics should be parallel to those of the provider. Whatever duties and tasks the provider is assigned, they must complete them as long as the work is conducted in a manner that is ethically and legally correct. Different legal outsourcing providers from different countries have different ideologies when it comes to ethics. So it must be made sure that your firm and your provider are on the same page and ethical ideas are shared. A provider in Brazil or Turkey may not be aligned to the ethics that exist in the US. You need to be wary of this aspect and make sure the provider complies with the ethics.

2. A Clearly Established Purview of Work: Separate law firms may have their own definitions and parameters covered by 'paralegal'. The exact purview of the nature of work that you require should be very clearly established to make sure your firm and your provider are working in a parallel manner. Take into consideration what the provider's strengths are and match them with your needs.

3. Two-Way Communication Practice: The most efficiency inducing methodology to be adopted when handling paralegals is to establish a two-way communication practice. An experienced manager should hence be put in charge of the outsourced staff in order to ensure this methodology is properly incorporated. The manager needs to be able to command and direct the outsourced staff properly while being open to all feedback from them. This will ensure that the law firm's and the client's interests are protected, even if the feedback they provide may be sensitive. You want the communication between your firm and the outsourced staff to be as efficient as it is between your firm and your internal staff.

4. Constant Regulation: It is the responsibility of the law firm to ensure that the work of the outsourced paralegal is being constantly overlooked. The firm should assign a representative that provides constant supervision to all of their functioning. Policies and procedures should be constructed beforehand to ensure that management of the work is streamlined and that expectations are being met all the while avoiding possible miscommunication errors.

If handled efficiently, paralegal outsourcing services can be extremely beneficial in realizing the firm's goals. Aforementioned recommendations should help you manage the paralegal service provider in a manner that maximizes productivity.

To outsource paralegal support, get in touch with us at Legal Support World. For a free consultation, email us at  info@legalsupportworld.com.

 

paralegal support services

What Can Paralegal Support Services Do For You?

The foundation of any industry, corporation, business or sector is based on its ability to fine tune its operation to an extent that it has the time to focus on aspects that really contribute to growth and development. These are known as core activities and while their importance cannot be questioned there is another side to the picture. There is always a wide range of tasks that support the main ones without which no industry can function well. The same is relevant for the legal scenario too. Client servicing, trials, depositions and exact interpretation of the law form the basis of legal practice but all these have to be ably backed up by drafting of contracts, agreements, documents and letters and legal research on cases including non-legal research. These paralegal tasks are crucial to the success of any case.

It has been proved beyond any reasonable doubt that if you opt for paralegal support services it can do wonders for your legal firm. But before coming to a detailed analysis on how and why this can be achieved, it will be relevant to see the areas of law for which you can take help of these specialized services. These include broadly all branches of corporate and business law, criminal and civil law, banking, finance, bankruptcy and labor and employment law and others pertaining to patents and trademarks, product liability, personal injury and immigration laws. This list is only indicative and not exhaustive in nature. Any backup required under these laws can be safely entrusted to paralegal outsourcing agencies that have over the years built up a strong infrastructure of resources and are well versed in the finer nuances of every aspect of law.

There are two scenarios that will be considered here and these are the biggest beneficiaries of top of the line paralegal services –

•Law firms and corporations – While the business goals are different for these two entities, there is a common ground when it comes to outsourcing paralegal services. In both cases you can take assistance on-demand from these agencies without resorting to adding to the staff strength whenever there is a short term rise in legal requirements. This will keep overheads under control. There is also an increase in productivity as you have the time to focus on core activities related to your business or law firm while outsourcing the regular and tedious tasks to paralegals. Examples of the work that can be delegated include assistance in due diligence, reviewing contracts and agreements and normal corporate assistance in legal matters which the regular legal department need not be tied down to.

For law firms specifically you can be sure that paralegal support services have the necessary professional expertise to carry out all backup services. You need not get tied down to the tedious task of legal research, drafting and preparation of contracts and agreements and reviewing existing letters and documents for loopholes in law. This saves you the costs of hiring a legal team to look after these aspects only, more so since backup work is mostly on a project to project basis and not all forms run simultaneously. Permanent staff will therefore be underutilized.

•Small firms and individual practitioners – This is the sector that is most benefitted by paralegal support services. If you have a small law firm these services are like an extension of your business. You need not be limited by scalability issues knowing there is a whole team of expert paralegals to support you. There is a significant savings in infrastructure investment as the majority of the work can be outsourced while you focus on incremental business and new clients as well as trials and depositions. The research and preparation of briefs will be ready for you at prices that will not break your bank.

The same is true for individual and solo practitioners of law who can depend on expert services, both on legal and administrative fronts. They can expand business knowing that there is always a team of senior paralegals to back them up in every respect. This is a big help especially when they take on more business without having to incur prohibitive overheads.

Read AlsoHow Can Paralegal & Litigation Support Outsourcing Services Prove to be Beneficial?

Do not worry when you go for more business or in the case of law firms or corporate entities when there is a sudden jump in quantum of business. Paralegals will take care of the finer details leaving you to concentrate on the broader picture.