Is Your Data Secure While Outsourcing Legal Services?

Last updated: 15 Feb, 2024By
Outsourcing Legal Services

In the present legal scenario, a growing trend is outsourcing legal services to third-party providers. This has helped law firms around the world in a number of ways. The first is the decrease in costs of legal services without compromising on the quality of services.

This has, in turn, led to an increase in profit margins for the law firms, which can then offer competitive rates to their clients. By outsourcing repetitive and tedious tasks, lawyers can focus on the more important court appearances and analysis of materials collected by researchers.

A few examples will prove this point. Immigration lawyers outsource the preparation of forms necessary for processing the case. Civil litigators largely spin-off records research and review, while class action lawsuits might entail parceling out the work of sending notices and claims classification.

Outsourcing the structuring of initial drafts of contracts, as well as due diligence work, can benefit transactional lawyers. With the stabilization of the legal outsourcing sector, lawyers are outsourcing the writing of appellate briefs. All these require high skill sets and an enhanced level of professional expertise.

However, there is one common thread that runs through all of them. There’s a need for stringent security systems in place at LPO firms. This ensures the privacy of client data. This is one aspect that lawyers take seriously about their outsourcing partner while evaluating the competence levels.

How do lawyers make sure that data will be secure when outsourcing legal services?

Evaluating Security Levels

Evaluating the data security infrastructure provided by the outsourced agency is of utmost importance. However, this depends on the type of work you delegate, as security and privacy requirements of all data are not standard.

If you outsource research work or even prepare for a write-up on a legal issue, there should be data security in place.  However, stringent data security is set up in such matters as immigration, taxation, or bankruptcy litigation.

Strictly Following Outsourcing Norms

Amidst growing concerns about data security, lawyers should strictly follow the rules as laid down by statutory bodies when outsourcing legal services. This is in addition to lawyers’ obligation to maintain client confidentiality. By asking a few questions and checking the infrastructure in place before signing the outsourcing contract, you can solve a few problems.

Some common points are – do employees sign confidentiality agreements, whether strict supervision and quality control checks on data security are being regularly carried out, procedures in place for ensuring the security of private data, and those in place for preventing physical theft or misuse of data. Most importantly, has the company ever faced any security breach in the past, and if so, are measures taken to plug the leaks?

Read Also :  FACT: Large Numbers of Law Firms are Now Opting for Legal Process Outsourcing

Apart from legal firms, companies outsourcing their legal processes should be extra cautious about data security because of the present environment of rampant business espionage.

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