Tag Archives: legal outsourcing providers

Paralegal Outsourcing Services

Aspects of Handling Outsourced Paralegal Correctly

Despite hiring permanent staff being the preference for attorneys, there lie certain advantages in looking to acquire paralegal outsourcing services to meet your law firm's requirements of additional staff for cases. It is a practical solution when your law firm's caseload rises. Some attached advantages include curbing costs such as payroll, office space, and benefits. Many leading law firms agree that outsourced or virtual paralegal services are immensely helpful, especially when they're working on a large matter that requires a high number of workforce.

Paralegal outsourcing services can be useful not only for the firm but for the client as well as you get certain benefits such as cost effectiveness, utilization of external talent, shortened turnaround time and flexibility.

One major decision that comes up when looking into outsourcing is that of whether to go for onshore or offshore firms.

Offshore or Onshore?

Both of these choices have their pros and cons, which must be weighed when making your decision. The major factor is the cost effectiveness. For a long time, the trend has been to the offshore choices, such as India, as it used to be extremely cheap compared to onshore outsourcing. However, recent spikes in foreign wage rate coupled with softened domestic labor markets in the U.S. have made onshore outsourcing an equally viable option. In a survey report, Fronterion has stated that domestic outsource companies charge an hourly rate of $25-30 while offshore providers charge an hourly rate of $10-15. According to this trend, offshore may be more consideration when it comes to paralegal support outsourcing.

Most Optimal Modus Operandi When Handling Outsourced Paralegal Providers:

1. Parallel Ethics: One of the important things to keep in mind when weighing different providers is that your firm's ethics should be parallel to those of the provider. Whatever duties and tasks the provider is assigned, they must complete them as long as the work is conducted in a manner that is ethically and legally correct. Different legal outsourcing providers from different countries have different ideologies when it comes to ethics. So it must be made sure that your firm and your provider are on the same page and ethical ideas are shared. A provider in Brazil or Turkey may not be aligned to the ethics that exist in the US. You need to be wary of this aspect and make sure the provider complies with the ethics.

2. A Clearly Established Purview of Work: Separate law firms may have their own definitions and parameters covered by 'paralegal'. The exact purview of the nature of work that you require should be very clearly established to make sure your firm and your provider are working in a parallel manner. Take into consideration what the provider's strengths are and match them with your needs.

3. Two-Way Communication Practice: The most efficiency inducing methodology to be adopted when handling paralegals is to establish a two-way communication practice. An experienced manager should hence be put in charge of the outsourced staff in order to ensure this methodology is properly incorporated. The manager needs to be able to command and direct the outsourced staff properly while being open to all feedback from them. This will ensure that the law firm's and the client's interests are protected, even if the feedback they provide may be sensitive. You want the communication between your firm and the outsourced staff to be as efficient as it is between your firm and your internal staff.

4. Constant Regulation: It is the responsibility of the law firm to ensure that the work of the outsourced paralegal is being constantly overlooked. The firm should assign a representative that provides constant supervision to all of their functioning. Policies and procedures should be constructed beforehand to ensure that management of the work is streamlined and that expectations are being met all the while avoiding possible miscommunication errors.

If handled efficiently, paralegal outsourcing services can be extremely beneficial in realizing the firm's goals. Aforementioned recommendations should help you manage the paralegal service provider in a manner that maximizes productivity.

To outsource paralegal support, get in touch with us at Legal Support World. For a free consultation, email us at  info@legalsupportworld.com.


Legal Outsourcing Services

Getting to Know About Legal Outsourcing Services

Business process outsourcing or BPO is a common phenomenon in India, but the LPO is a new and unexplored concept in the legal field. This article tries to analyze the pros and cons of legal process outsourcing or LPO.

LPO is basically employing help from legal outsourcing providers which can be either a corporation or law firm that exclusively provides legal outsourcing services. As of now LPO culture is new and rare in India.

The need for an LPO

LPO is a new emerging field and will soon find strong roots in the market hence it is essential to use its services, since as a pull up factor it is spontaneous and will help record litigators to be lead to the right and prosperous path. In the past ten years the legal field in India has witnessed drastic changes. For example until now the integrated 5 year course has been mandatory for students pursuing law and now majority of National Law Universities have begun offering a one year L.L.M. program which is attracting many students across the country and has also impressed them. In the same manner LPO has also been well received and in many cases applauded as it serves as a magnet to attract the bright minds in the litigation community. LPO has also served as a human backbone to support lawyers with courage to battle the most difficult disputes.

Cultural Conflict

As a recent observed trend many of India’s youth has been adapting to the western culture. In the Indian culture we prefer to mind our own business and let other mind their own, rather than building more relations and sharing information due to personal trust issues. LPO suppliers understand clients and work accordingly to their benefit. In India LPO is trying to reach its destination and goal by serving its most needed purposes. It involves the sharing of certain basic and privy information from its clients who are equally equipped as primary trustees. Hence LPO has also been referred to as ‘implied sharing of professional culture’. There is no harm in sharing the required information or data with the right organization for a just cause, as it will not only build trust but ensure an informed and efficient performance that will be beneficial for the firm.

Advantages of LPO in India

Not only does it help in increasing your number of clients but also reduces expenses in terms of wages.

Increases and initiates the thought process.

Discussing issues with experienced and ‘like-minded’ professionals helps you get a new and wider perspective on the present issues.

LPO is generally not made public and stays private at your own discretion.

Complicated issues get solved with ease and comfort.


Aside from being a new concept in India, LPO has been greeted and admired by lawyers, law academicians and law students. LPO has been considered as a helpful addition for the law students and their careers. LPO is a service that involves both parties and will hopefully be an engine to boost the employment rates in India as it requires a large number of persons to conduct its transactions. LPO is also an energy booster for future market trends in the litigation system of India.