Tag Archives: legal outsourcing services

legal outsourcing future in 2017

Legal Outsourcing Future In 2017

We are in the first quarter of 2017 and the working trends of law firms and legal departments have changed a lot. Now the law firms and offices are relying more on legal outsourcing companies to lessen their expenditures, work burden and to become more efficient.

If we go some years back, LPO did not exist in the law field. Legal professions didn’t even know about the LPO and the companies providing such services. But as of today, it has become an integral part of almost every growing law firm looking for growth opportunities. The question now is that will it continue to grow in the future or in which direction will it go from this point?

Here are top Trends in Legal Outsourcing which will clear the situation:

  1. Quality and Affordability: As long as these two specialties are there, the trend of outsourcing legal work will keep on growing. Now a days, no law firm wants to hire heavy staff and to assign them tasks like contracts review and management, document preparations. They only want limited staff only for client dealings. Due to this, the demands for legal process outsourcing services providers have been rising.

  1. Services Variety: Getting all kinds of services at one place is another major reason for the popularity of legal outsourcing. It consists of a variety of sub services such as legal research, paralegal support and litigation support which makes it a complete package.

  1. Rising demand: Recently done researches have proved that there is a rise in demand for quality and affordable legal support services offered from countries like India and Philippines. India has an edge over Philippines in terms of qualified workforce, subject knowledge and greater fluency in English.

  1. High Grade Data Security: With the emergence of cloud computing technology, legal sector has also got benefits like global access to data, but some data security concerns are also there. In this scenario a legal outsourcing company takes the responsibility to secure law firm’s data using different technologies and expertise. The kinds of systems chosen provide high security as per international standards.

So, in future outsourcing will emerge stronger and this streak will continue to grow as long as best practices and security standards are used by the legal outsourcing services providers.

If you are an owner of a law firm, especially of small or medium size, then you can consider outsourcing as your best partner. So, grow your business not expenses.

Also Read :  Things To Check Before Selecting Legal Outsourcing Service Provider

LSW is the leading legal outsourcing services providers in the world. The services are aimed at helping the law firm managements in boosting their productivity by concentrating on their strengths. They have access to high quality staff and latest software for performing these functions.

To get more information, contact us at info@legalsupportworld.com or call us at +16466882821.

legal research outsourcing

Things To Check Before Selecting Legal Outsourcing Services Provider

Legal process outsourcing has become extremely important in the modern scenario. Many law firms are opting for legal outsourcing services to minimize their operational costs and optimize their revenue earning potential.

But hiring the right legal support services is not as simple as it seems. Selecting wrong services could lead to complications which can prove to be difficult to handle for a law firm.

The following points should be kept in mind to ensure that the right legal outsourcing services are selected:

Go Through the LPO Provider Profile- After shortlisting the profiles on internet; you should completely go through the information mentioned on the websites of the legal outsourcing services providers to find out whether they will suit your requirement. Generally companies which offer efficient services, have information presented in an eye catching manner on their websites.

Enquire About the Type of Services Provided- The requirements of one law firm can differ from another. Moreover every outsourcing service provider doesn’t offer the same services. So you should clearly ask from the outsourcing company whether they will be able to fulfil your specific requirements.

Ask Them for the Case Studies and Sample Work- In order to ensure that you end up hiring genuine and efficient services, you must ask the outsourcing firms to display the case studies and sample works of their previous clients. If they are able to produce good evidence in this regard then the services can be hired.

Ask Them for Trial- It is difficult to withdraw the services of an outsourcing firm after entering in to a contract. So it is better to look for services which are flexible in nature. You can ask the firm for a free trial for evaluating the quality of their services. The outsourcing firms which are offering the free trial option should be preferred over other firms.

Conduct a Telephonic Interview or Video Conferencing- A personal communication is always a better option. Conducting a telephonic interview or video conference can help in getting a fair idea regarding the proficiency of the staff members. You ask questions regarding the educational background and their previous experience.

Check for Data Security and Confidentiality- For a law firm, data security is of utmost importance. Ability to ensure data security and the measures followed by the firm for this purpose should be carefully scrutinised.

Track Record- By going through the customer reviews of the outsourcing firm, you can get a fair idea regarding their track record of the outsourcing firm. Selecting an outsourcing company with a good track record will be a good option.

Service Culture- Hiring the services of a company with a good customer service would be beneficial. A company which offers regular updates and communicates in a friendly manner should be preferred.

Cost- Last but not the least, the cost of hiring the outsourcing services should be less than the cost of hiring local talent only then the decision of using third party services will be justified.

LSW (Legal Support World) is among the leading legal outsourcing companies in the world. These services are meant for enabling the law firms to concentrate on their core activities, reduce costs and maximize profits. To know more, contact us at info@legalsupportworld.com or call us at +16466882821.

legal outsourcing company

India – A Secure Destination for Legal Outsourcing

India today is an economic powerhouse and has been slowly climbing the rankings of agencies that grade countries on the basis of their financial standing and credibility. But few know that there is another field where India has made its mark and is today considered as the global leaders. This is the outsourcing industry where the country has risen to such high levels that any company or sector wanting to spin off its services to professionals with towering benchmarks of excellence considers India as the first option.

This is regardless of the industry or sector that you might think of. The range of services offered by Indian outsourcing agencies include insurance, accounts and bookkeeping, data entry and IT services and legal processes. The meteoric rise has been partly due to the enhanced levels of output offered, something that is at par with if not better than what would have been done in-house. Most importantly, the cost effective rates prevailing in India makes it a very attractive outsourcing destination.

If legal outsourcing services have to be considered, India is definitely on top of the pile. But before going into the details, a quick look at why it is beneficial to outsource litigation matters and its allied functions will be in order. The recession and crash of the global economies of the world in the not too distant past flooded law firms with cases but without the financial strength and power to add more highly paid lawyers to their rolls to deal with the incremental. The only way out was to outsource certain activities at affordable rates and this is how LPO (Legal Process Outsourcing) became a force to reckon with.

The legal activities that are normally outsourced include all repetitive and tedious tasks like research, writing and documentation which of course no lawyer can do without while preparing his brief. Given this scenario, why is it that India keeps repeatedly cropping up when the hunt is on for a top global legal outsourcing company. Litigation services being outsourced if placed along with what India has to offer will make the picture very clear.

  • Savings in costs – It is an acknowledged fact that the cost of litigation services in the Western countries especially the USA is very high because the expense of supporting the legal process is more. Lawyers are very well paid and even young apprentices fresh out of college entrusted with research and writing too charge heavily. This increases the overall cost of legal work. If even a part of it is reduced, the savings can be better utilized by the firms to focus on valued clients and offer competitive fees.

Why India – By and large, the salary of LPO lawyers are below the $10,000 a year mark. Add to this low wages and costs which enable Indian outsourcing companies to offer services at one-tenth to one-third of the costs that any midsized Western law firms would charge per hour.

  • Superior quality of work – As discussed before, the bulk of the outsourcing work consists of providing legal support services such as drafting of memoranda, legal research and writing, contract and document review and discovery and patent services. These are generally entrusted to those who are fresh in this profession and have minimal skills and experience as the hourly costs will be low. This has a bearing on the standard of output.

Why India – A legal outsourcing company in India attracts the best, the brightest, and the most talented lawyers who are well conversant with the finer nuances of laws of other countries. This naturally makes their work a cut above the rest, one reason why India is a secure and favorite destination for those desirous of outsourcing legal services.

  • Speed of services offered – Lawyers are perpetually short of time. This is because legal cases do not line up in an orderly queue but run simultaneously in court rooms. Added to this confusion are clients’ queries and preparation of fresh cases. This makes it imperative that research, writing and drafting be completed in the minimum time possible and new cases be readied for trial at the earliest. Outsourcing then is the only answer to this ISSUE.

Why India – The time differential between India and the USA or other Western countries facilitates quick preparation and finalization of background work. Requirements can be uploaded at the end of day in the originating countries. Legal outsourcing services will be processing it during the day in India. When the processed task is uploaded back to the USA it is opening of business hours there. It is similar to making more number of hours work for you in a day.

These are the reasons why more and more law firms and legal departments of blue chip companies have chosen India as a secure destination for outsourcing legal services.

Read Also : Indian LPO Market is Expanding – Know Here Why?

If you need a top legal outsourcing firm in India, get in touch with Legal Support World. Our long years of experience and a pool of talented lawyers have made us leaders in this field today. For more information, write to info@legalsupportworld.com.

Legal outsourcing trends in 2016

Legal Outsourcing Trends and Possibilities 2016

In the present business and commercial scenario, whichever way one chooses to look, there is no denying the importance of the ever growing outsourcing sector. It has been the trend over the last decade or so and will continue to develop exponentially in 2016 too. There has been a shift in the dynamics of international trade and that includes the outsourcing industry.

However, it is seen that the lead has been taken by legal outsourcing services due to certain specific factors. The global financial meltdown saw even some supposedly strong economies of the world take a hit not to speak of the millions affected by this upheaval. Suddenly law firms the world over were inundated with people seeking relief from bankruptcies and litigation initiated by lending companies. Unable to cope with the rush, they found that the only way out was to resort to outsourcing. And they also found that a legal outsourcing company could help them absorb the pressure while they focused on core activities.

What then are the legal outsourcing trends and possibilities for 2016?

Competitive pricing – The cost of providing high-value services by legal firms at a fraction of the prevailing cost will become a reality thanks to enhanced legal outsourcing opportunities. The level of expertise provided by legal outsourcing is on the rise and more and more law firms will take advantage of this scenario to spin off such activities as research and documentation. The wage differential between offshore legal outsourcing services and what associates and paralegals of the outsourcing countries charge will be an added and attractive proposition to law firms around the world.

Enhanced business opportunities – Small legal firms and individual legal practitioners will take on cases that even in the not too distant past were beyond their capacity because of the quantum of processing that was required in such cases. Now, the proficiency, level of professionalism and cheap rates offered by legal outsourcing agencies will ensure that small firms too will opt for increased business as they can outsource a more mundane task. This will have a cascading effect and result in an increase in the legal outsourcing business.

Direct liaison with top companies – There is a flip side to the legal outsourcing scenario which is today in a nascent stage but is bound to grow exponentially in 2016. With the obvious advantages of hiring a legal outsourcing company, top companies, more specifically those in the Fortune 500 category will directly get on this bandwagon to reap the benefits. They have legal teams on their payrolls but will prefer to reduce billing costs by dealing directly with the outsourcing company. In this way, the go-between (legal firm) will be affected but the growth of outsourcing agencies will remain unhindered. By having a local law firm simply stamp its approval on the outsourced work, any restrictions on the unauthorized practice of law can be circumvented. This is especially true for the United States.

Read Also :  Legal Process Outsourcing Seen As a Permanent Trend in Legal Industry

These then are the legal outsourcing trends and possibilities likely to emerge in 2016. But whatever way one looks at it, all leads point to a strong and fast growing legal outsourcing industry.

outsourcing legal services

Is Your Data Secure While Outsourcing Legal Services?

In the present legal scenario, a growing trend is outsourcing legal services to third party providers. This has helped law firms around the world in a number of ways. The first is decrease of costs of legal services without compromising on the quality of services. This has in turn led to increase in profit margins for the law firms which can then offer competitive rates to their clients. By outsourcing repetitive and tedious tasks, lawyers can focus on the more important court appearances and analysis of materials collected by researchers.

A few examples will prove this point. Immigration lawyers outsource preparation of forms necessary for processing the case. Civil litigators largely spin off records research and review while class action lawsuits might entail parceling out the work of sending notices and claims classification. Structuring of initial drafts of contracts as well as due diligence work is mainly outsourced by transactional lawyers. With the stabilization of the legal outsourcing sector and its exponential growth after the global financial meltdown, even complex work such as writing of an appellate brief is being outsourced. All these require high skill sets and an enhanced level of professional expertise.

However, there is one common thread that runs through all of them and that is the need for stringent security systems in place at the outsourced agency so that the privacy of client data is fully assured. This is one aspect that is taken very seriously by lawyers while evaluating the competence levels of outsourced agencies.

How do lawyers make sure that data will be secure when outsourcing legal services

• Evaluating security levels – Evaluating the data security infrastructure provided by the outsourced agency is of utmost importance. However, this depends on the type of work being outsourced as security and privacy requirements of all data are not standardized. If research work is being outsourced or even preparation of write-up on a legal issue, the level of data security that has to be in place will be comparatively low as facts related to it are already inbuilt in laws and in public domain. But stringent data security setup has to be insisted upon in such matters as immigration, taxation or bankruptcy litigation.

• Strictly following outsourcing norms – Amidst growing concerns of data security, lawyers should strictly follow the rules as laid down by statutory bodies when outsourcing legal services. This is in addition to lawyers’ obligation to maintain client confidentiality. By asking a few questions and checking the infrastructure in place before signing on the outsourcing contract can solve a few problems. Some common points are – do employees sign confidentiality agreements, whether strict supervision and quality control checks on data security is being regularly carried out, procedures in place for ensuring security of private data and those in place for preventing physical theft or misuse of data. Most importantly, has the company ever faced any security breach in the past and if so measures taken to plug the leaks.

Read Also :  FACT: Large Numbers of Law Firms are Now Opting for Legal Process Outsourcing

Apart from legal firms, companies outsourcing their legal processes should be extra cautious about data security because of the present environment of rampant business espionage.

Legal Outsourcing Services

Getting to Know About Legal Outsourcing Services

Business process outsourcing or BPO is a common phenomenon in India, but the LPO is a new and unexplored concept in the legal field. This article tries to analyze the pros and cons of legal process outsourcing or LPO.

LPO is basically employing help from legal outsourcing providers which can be either a corporation or law firm that exclusively provides legal outsourcing services. As of now LPO culture is new and rare in India.

The need for an LPO

LPO is a new emerging field and will soon find strong roots in the market hence it is essential to use its services, since as a pull up factor it is spontaneous and will help record litigators to be lead to the right and prosperous path. In the past ten years the legal field in India has witnessed drastic changes. For example until now the integrated 5 year course has been mandatory for students pursuing law and now majority of National Law Universities have begun offering a one year L.L.M. program which is attracting many students across the country and has also impressed them. In the same manner LPO has also been well received and in many cases applauded as it serves as a magnet to attract the bright minds in the litigation community. LPO has also served as a human backbone to support lawyers with courage to battle the most difficult disputes.

Cultural Conflict

As a recent observed trend many of India’s youth has been adapting to the western culture. In the Indian culture we prefer to mind our own business and let other mind their own, rather than building more relations and sharing information due to personal trust issues. LPO suppliers understand clients and work accordingly to their benefit. In India LPO is trying to reach its destination and goal by serving its most needed purposes. It involves the sharing of certain basic and privy information from its clients who are equally equipped as primary trustees. Hence LPO has also been referred to as ‘implied sharing of professional culture’. There is no harm in sharing the required information or data with the right organization for a just cause, as it will not only build trust but ensure an informed and efficient performance that will be beneficial for the firm.

Advantages of LPO in India

Not only does it help in increasing your number of clients but also reduces expenses in terms of wages.

Increases and initiates the thought process.

Discussing issues with experienced and ‘like-minded’ professionals helps you get a new and wider perspective on the present issues.

LPO is generally not made public and stays private at your own discretion.

Complicated issues get solved with ease and comfort.

Conclusion

Aside from being a new concept in India, LPO has been greeted and admired by lawyers, law academicians and law students. LPO has been considered as a helpful addition for the law students and their careers. LPO is a service that involves both parties and will hopefully be an engine to boost the employment rates in India as it requires a large number of persons to conduct its transactions. LPO is also an energy booster for future market trends in the litigation system of India.